Plato, through the words of the central character in his famous dialogues, the philosopher Socrates, tells us that the invention of writing severely impaired human memory. The impairment resulted in part from disuse. We humans no longer had to commit to memory important information that could now be rendered on the page. Socrates insists that living memory is far better and far more responsive to inquiry than the written word.
Human learning has not, however, disappeared or even diminished in the age of the written word, but rather prospered as the wisdom of the ages can be readily passed down to each generation. The invention of moveable type in the 15th century spread the written word across world, making it accessible as never before. Plato must have realized the irony that he was preserving Socrates' argument against writing for future generations by writing it down. Plato could not have guessed, however, that 2500 years later his writings would be part of the canon of Western philosophy and that moveable type and modern transportation and communications would make his writings available practically anywhere.
Modern communications devices and adjuncts to learning and investigation such as artificial intelligence (AI) programs bid us to remember how writing itself was once critiqued and how that critique in large part was dispelled by subsequent events. But ought we be so sanguine about our reliance on such devices as cellphones, computers, and the emerging AI programs? Do these aid us or dull our abilities? Do they allow us to inquire deeper into the human world or become more divorced from it?
I suppose the general answer is: It all depends on how we use these tools.
